In Office

You may apply for service at any of Jefferson Energy Cooperative’s area offices.

A valid government-issued picture identification and Social Security number must be provided at the time of application.

Applications for existing service will be processed the next business day following the application date. (Some restrictions may apply.)

For locations that have never had electric service or for service that has been retired, additional time is required. Please contact us as soon as possible to allow our Operations Department to schedule your connection without unnecessary delays.

Certain fees may be required. (Connect Fee, Deposit, Membership Fee, etc.)
To find out more, view our Membership Fee & Deposit Requirements.

Office Locations

Thomson Office
1002 Wrens Highway
Thomson, Ga 30824
Office Hours
Monday – Friday
8:00 a.m.- 5:00 p.m.

Richmond County Office
3106 Highway 88
Blythe, Ga 30805
Office Hours
Monday – Friday
8:00 a.m.- 5:00 p.m.

Wrens Office | Headquarters
3077 Highway 17 N
Wrens, Ga 30833
Office Hours
Monday – Friday
8:00 a.m.- 5:00 p.m.

Louisville Office
851 Peachtree Street
Louisville, Ga 30434
Office Hours
Monday- Friday
8:00 a.m.- 5:00 p.m.
Closes for lunch
1:00-2:00

By Phone

Our Member Services Representatives are available to assist you with applying for service over the phone Monday-Friday from 8:00 a.m. to 5:00 p.m.

Existing or Past Members
If you have had service with us in the past, you will be required to verify your JEC password that was established during your membership, along with your Social Security number. You may also be required to provide a copy of a valid government-issued picture identification along with your signed service agreement.

New Members or Members with No Password
New members and members with no established password will be required to provide their Social Security number and return signed service agreement along with their valid government-issued picture identification and a password form.

Certain fees may be required. (Connect Fee, Deposit, Membership Fee, etc.) To find out more, view our Membership Fee & Deposit Requirements.

Applications for existing service will be processed the next business day once all fees are paid and documents are returned. (Some restrictions may apply.)

For locations that have never had electric service or for service that has been retired, additional time is required. Please contact us as soon as possible to allow our Operations Department to schedule your connection without unnecessary delays.

Call Center Hours
Monday – Friday
8:00 a.m.- 5:00 p.m.

Contact Number
Wrens Area: 706-547-2167
Thomson Area: 706-595-2447
Hephzibah Area: 706-592-4531
Toll free: 1-877-Jefferson (533-3377)

Online

Apply Online in 3 Easy Steps

Step 1: Request Service

Submit online form.

(Allow 2 business days for processing.)

Online Application Link

Step 2. Receive Confirmation Email.

Your confirmation email will include your service agreement and total amount due.

(You should receive your confirmation email within 2 business days of submitting your application.)

Step 3. Sign and Pay.

Return signed agreement with copy of valid government issued ID & pay required fees.

(Your signed application, valid government issued ID, and total amount due must be received by 5:00 p.m. one business day prior to connect date for preexisting service. If signed application, valid government issued ID, or total amount due is received after this time, service will be connected the following business day once all items are received. Some restrictions may apply.)

Apply online 24 hours a day.
Fill out our online application.

Online application process:

  • Submit Online Application (Allow 2 Business days for application to be processed). You will receive a confirmation email within 2 business days of submitting your application. The confirmation email will include any fees that you are required to pay and the service agreement that you will need to sign and return along with a copy of your valid government-issued ID.
  • Your signed service agreement, valid government-issued ID, and total amount due must be received by 5:00 p.m. one business day prior to date requested to connect existing service. If any of the items are received after this time, service will be connected the following business day for existing service. Some restrictions may apply.

For locations that have never had electric service or for service that has been retired, additional time is required. Please contact us a soon as soon as possible to allow our Operations Department to schedule your connection without unnecessary delays.

Learn More About Our Residential Rates

Standard
Prepay

Existing or Past Members
If you have had service with us in the past, you will be required to provide your JEC password that was established during your membership and return a copy of your valid government-issued picture identification with your signed service agreement.

New Members or Members with No Password
New members and members with no established password will be required to return a signed service agreement along with their valid government-issued picture identification and a password form.

Certain fees may be required. (Connect Fee, Deposit, Membership Fee, etc.)
To find out more, view our Membership Fee & Deposit requirements.

Applications for service will be processed the next business day once all fees are paid and documents are returned. (Some restrictions may apply.)

For locations that have never had electric service, additional time is required. Please contact us as soon as possible to allow our Operations Department to schedule your connection without unnecessary delays.

Online Application Link
Membership Fee & Deposit Requirements

Membership Fee & Deposit Requirements

New Members
Members applying for our standard residential rate:

  • Deposit requirements are based on your credit score.
    • Credit score (620 or above)
      No Deposit required
    • Credit score (619 or below)
      $300.00 (residential deposit)

(A $10 membership fee, along with a $15 connect fee, is also required.)

Existing or Past Members
Members applying for our standard residential rate:

  • Deposit requirements are based on your Jefferson Energy Cooperative payment history. A minimum of 12 consecutive months is required to determine a satisfactory payment history.
  • Satisfactory Payment History*
    No deposit required
  • Unsatisfactory Payment History
    $300.00 residential deposit **

(A $15 connect fee and, if applicable, a $10 membership fee is also required.)

Prepay Accounts
$75 Deposit
(A minimum energy purchase of $50.00 is required along with $15 connect fee and $10 membership fee if applicable.)

Learn more about Prepaid

Commercial & Irrigation Deposits
Commercial and irrigation deposits vary. Please contact our Member Services Department at 706-547-2167 to obtain an accurate deposit quote.

*A satisfactory payment history includes no more than 4 delinquents within 12 months, no returned payments, no cut-off notices, and no disconnects for non-payment.

** In certain cases, a higher deposit may be required due to additional conditions that may apply.

Upon request, standard residential deposits are refundable with a satisfactory payment history; 1/2 deposit refundable after 1 year. Full or remaining deposit is refundable after 3 years with a satisfactory payment history.

How Standard Electric Billing Works & What You need to Know

Standard billing is the most common method of paying for electricity. Unlike prepaid, standard billing allows you to use electricity first and pay for it later. Below we’ll break down how it works and what you can expect each month.

Monthly Energy Usage Tracking
Jefferson Enegy Cooperative will track how much energy you use throughout the billing cycle.

Bill Generation
At the end of each billing cycle (typically approximately 30 days), JEC will calculate your total energy usage and generate a bill.

Payment Due Date
Your bill will specify a due date by which payment must be made. If you pay late, you may incur additional fees.

Payment Options
There are multiple ways to pay your bill.

  • Online (Member Portal)
  • Phone (IVR or Live Representative)
  • Mail
  • Checkout (Make a payment where you shop at participating stores such as Dollar General, Family Dollar, CVS, Walgreens, Walmart, and Kroger. Cash only, JEC barcode required).
  • In-person at any JEC office
  • PowerLink app
  • Autopay
View our Standard Rate

Prepay Service: The Smart Way to Manage Your Energy Use

Welcome to a better way to control your electricity costs! With Prepay, you take charge of your energy use and payments, avoiding surprises and gaining financial flexibility.

Why Choose Prepay Electric Service?

  1. Low Deposit- No Credit Check
    Traditional electric plans often require hefty deposits and credit checks. With prepay service, you can get started with $150.00.
  2. Pay as You Go
    Rather than waiting for a monthly bill, you add funds to your account as needed. This means you can budget daily, weekly, or monthly – whatever works best for you.
  3. No Late Fees
    Since you prepay for your electricity, there are no late fees. If your balance runs low, simply add more funds to keep your service active.
  4. Energy Conservation Made Easy
    By seeing your daily usage and balance, you become more aware of how much electricity you use. This encourages smarter energy habits and potential savings on your bill.
  5. Flexible Payment Options You can add funds to your account anytime via credit/debit card*.
    Multiple payment options:

    • Online (Member portal)
    • Phone (IVR or Live Representative)
    • Checkout (Make a payment where you shop at participating stores such as Dollar General, Family Dollar, CVS, Walgreens, Walmart, and Kroger. Cash only, JEC barcode required).
    • Any JEC office
    • PowerLink app

How It Works

  • Pay $150.00 to get started. (Includes $50 worth of energy credit. $75 refundable deposit when account is closed, $10 membership fee, and $15 connect fee.)
  • Select a low balance threshold. (Receive an alert when your balance reaches this amount. Recommended threshold limit is $25.)
  • Monitor your usage and balance. Choose the option best for you. You can monitor your usage by:
    • Opting in to receive daily balance and usage alerts via text, phone call, email, or all three. Online (Member portal)
    • PowerLink app
    • Phone (IVR or Live Representative)
    • Our Member Services Representatives are ready to assist you.
  • Add money as you need it. Maintain a credit balance at all times to avoid service interruption.

*Some restrictions may apply.

View our Prepay Rate